Privacy Policy
Last updated: January 1, 2025
Simply eSIMS ("we", "us", or "our") operates the website simplyesims.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our eSIM products.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and billing information provided during purchase.
- Order Information: Details of the eSIM plans you purchase, order history, and transaction records.
- Device Information: Browser type, operating system, IP address, and general location data collected automatically when you visit our site.
- Usage Data: Pages visited, time spent on pages, and other analytics data collected via cookies and similar technologies.
How We Use Your Information
- To process and fulfil your eSIM orders.
- To send you order confirmations, eSIM activation details, and support communications.
- To improve our website, products, and customer experience.
- To comply with legal obligations and prevent fraud.
- To send marketing communications (only with your consent; you can unsubscribe at any time).
Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering eSIM products. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict certain processing of your data.
- Request data portability.
To exercise any of these rights, please contact us at support@simplyesims.com.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@simplyesims.com.