An eSIM is a digital SIM card embedded directly into your device, allowing you to activate a cellular plan without a physical SIM card. To use an eSIM, you need a compatible device. Once you purchase an eSIM plan, you will receive a QR code or activation instructions that you can scan or follow to set up the eSIM on your device. Please note that our eSIM plans are data-only.

After purchasing an eSIM, you will receive an email with a QR code. On your device, go to the settings menu, select “Cellular” or “Mobile Data,” then “Add Cellular Plan.” Scan the QR code provided, and follow the on-screen instructions to complete the installation and activation process. On phones which support it you will also be emailed a one click setup link that you can click to automatically add your sim.

Yes, most modern devices support dual SIM functionality, allowing you to use both an eSIM and a physical SIM card simultaneously. This can be useful for using a local eSIM plan while traveling without losing access to your home country’s number.

If you run out of data, you will need to purchase a new eSIM plan. You can do this easily through our website by selecting the country and plan that suits your needs. Once you complete the purchase, you will receive a new QR code to activate the new eSIM on your device.